Frequently Asked Question
Need Help? Ask Away!
What kind of printing do you do?
We provide a range of print options tailored to your needs. Our primary methods include DTG, Screen Printing, Embroidery, and producing marketing materials.
What artwork options do you offer?
- Utilize our online designer to craft distinctive designs at no charge.
- Share your ideas with us via email, and we’ll provide a quote to bring your design to life.
- Give us a call to schedule a convenient time for an in-person artwork session. Please note that providing accurate pricing over the phone may be challenging without a visual reference of your preferences.
Can I order online?
Absolutely! You can place your order online and even personalize your design using our online design tool. Get ready to unleash your creativity and DESIGN!
How do I get my order same day?
Orders placed online by 12PM on business days are eligible for same day pick up. During your checkout process, select “Same Day Pick Up” under the rush order selection.
Does it cost extra for same day pickup?
Yes, to prioritize your order, we do have rush fees and expedited shipping costs. Each item incurs a $5 same-day or next-day rush fee. For those in a smaller rush, we offer a 3-day rush option at $2.50 per item. Your convenience, our priority!
Can I bring in my own shirt to print and pick up same day?
We guarantee same-day pickup for online orders with our garments. If you prefer to walk in and drop off your shirt, it will be placed in a queue, potentially resulting in longer wait times. Additionally, please be aware that all customer-provided garments are required to sign a waiver.
Is there a cancellation for the order?
We get it—plans change, and events may be called off. You’re good to cancel if we haven’t begun printing. Once the order’s printed, we can’t process a return. For specially ordered shirts, a 25% restocking fee and additional return shipping charges apply.
Upon receiving an email notifying me that my order is ready, can I pick it up immediately?
Before making your way, kindly verify our current store hours, conveniently located at the bottom of our website, as they are the most up-to-date. If we are open, feel free to drop by anytime during our operating hours for pick-up.
